Easy Auto Glass Frequently Asked Questions

At Easy Auto Glass, we provide answers to common questions about our services including windshield replacement, auto glass repair, ADAS calibration, insurance, warranties, and mobile services.

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Windshield & Auto Glass Repair/Replacement FAQs

How do I know whether to repair or replace my windshield?

If your windshield damage is smaller than a quarter-sized chip or a crack under three inches, repair may be possible. Easy Auto Glass uses industry-approved resins that restore clarity and stop cracks from spreading. Larger cracks, multiple chips, or damage in the driver’s line of sight typically require a full windshield replacement for safety.

How long does a windshield replacement take?

Most replacements at Easy Auto Glass are completed in 60 to 90 minutes. This includes proper installation, adhesive curing, and any required calibration. For safety, we recommend waiting at least one hour before driving. Our technicians ensure every installation meets strict safety standards.

Does Easy Auto Glass offer a warranty on replacements?

Yes. Every windshield replacement is covered by our Lifetime Warranty. This warranty protects against installation issues, leaks, air noise, and manufacturing defects. Our commitment is to provide lasting peace of mind for as long as you own your vehicle.

Can a cracked windshield affect my vehicle’s safety?

Absolutely. Windshields are a structural component of your vehicle, supporting airbags and protecting occupants in a collision. Even small cracks reduce glass integrity and impair visibility. At Easy Auto Glass , our windshield replacement services restore both clarity and safety to factory standards.

Do you use OEM or aftermarket glass?

We install OEM-quality glass that meets or exceeds manufacturer safety standards. This ensures a proper fit, durability, and compatibility with features like ADAS calibration. Our partnerships with trusted suppliers guarantee long-term reliability and customer confidence.

Can you repair side windows or rear glass as well?

Yes. Easy Auto Glass provides full auto glass services, including side windows, back glass, vent glass, and sunroofs. Whether you need a chip repair or full replacement, our certified technicians ensure the same high-quality workmanship. Learn more or schedule service through our contact page.

Will my windshield look brand new after repair?

Repairs restore strength and stop cracks from spreading, but faint marks may remain visible. The main goal of repair is safety, not cosmetic perfection. If appearance is a top priority, we may recommend a full windshield replacement instead.

How soon after replacement can I drive my vehicle?

Most adhesives require around one hour to cure fully. During this time your vehicle should remain parked to ensure a secure bond. Easy Auto Glass uses advanced urethane adhesives designed for faster, safer curing, so you can drive away with complete confidence in your installation.

ADAS Calibration

What is ADAS calibration?

ADAS calibration is the process of aligning your vehicle’s safety cameras and sensors after windshield replacement. These systems power features like lane keep assist, forward collision warning, and adaptive cruise control. Without calibration, they may not work correctly, which can compromise driver safety.

Do all cars need ADAS calibration?

Any vehicle equipped with forward-facing cameras or sensors in the windshield requires calibration after replacement. Skipping this step can cause your advanced driver assistance features to malfunction. At Easy Auto Glass , we ensure your calibration is done using manufacturer-approved methods.

How long does calibration take?

Calibration typically takes 30 minutes to an hour depending on your vehicle and whether it requires static calibration, dynamic calibration, or both. Our certified technicians will let you know the exact timeframe for your specific make and model.

Can I skip calibration?

No. Skipping calibration after windshield replacement may cause your safety systems to operate incorrectly, which increases the risk of accidents. ADAS calibration is essential to ensure the reliability of features like lane departure warning and collision avoidance.

Is calibration covered by insurance?

Yes — most comprehensive auto insurance policies cover ADAS recalibration when paired with a windshield replacement claim. Easy Auto Glass handles the claim process for you, making sure your calibration is included in coverage.

Do you provide mobile calibration?

Yes, depending on your vehicle’s requirements. Some calibrations can be done on-site with mobile equipment, while others require an in-shop environment. We’ll let you know which option is right for your vehicle.

What’s the difference between static and dynamic calibration?

Static calibration is performed in a controlled shop environment using specialized targets and equipment. Dynamic calibration requires driving the vehicle at specific speeds so the system can reset. Some vehicles require both methods for full accuracy.

How will I know calibration was successful?

At Easy Auto Glass , we use manufacturer-approved diagnostic tools that confirm successful alignment of your sensors and cameras. We verify proper calibration before returning your vehicle, ensuring your safety systems are operating correctly.

Insurance & Payment

Does insurance cover windshield replacement?

Most comprehensive auto insurance policies include glass coverage. In Arizona, many providers offer $0 deductible windshield replacement. At Easy Auto Glass , we help customers maximize their benefits and handle the insurance paperwork on your behalf.

Will my premiums increase?

In most cases, no. Glass claims are considered non-fault and usually do not affect your insurance premium. Policies may vary by provider, so it’s always best to check with your insurer. Our team at Easy Auto Glass can guide you through the process.

Do you handle insurance claims?

Yes. Easy Auto Glass works directly with all major insurance providers to make the claims process simple and stress-free. We verify coverage, submit documentation, and ensure your claim is processed smoothly so you can focus on getting back on the road safely.

What if I don’t have insurance coverage?

We offer competitive cash pricing and flexible payment options for customers without insurance coverage. Contact Easy Auto Glass to learn more about our current promotions and discounts for out-of-pocket customers.

Can I choose which glass company to use with insurance?

Yes. You always have the legal right to choose your glass repair or replacement provider. Easy Auto Glass works with every major insurance company, ensuring your preferred choice is always supported.

Do you offer promotions for cash-pay customers?

Yes. We regularly provide special promotions and cashback offers for customers paying out of pocket. These offers vary throughout the year, so be sure to check our site or call 480-378-0230 for the latest details.

What payment types are accepted?

We accept Visa, Mastercard, Discover, American Express, cash, and checks. Insurance billing is also available. Our goal is to make payment as convenient as possible for every customer.

Do you provide itemized invoices for insurance?

Yes. Easy Auto Glass provides detailed, itemized invoices listing service type, glass part numbers, and labor charges. This ensures transparency and helps insurers process claims quickly.

Warranty

What does your Lifetime Warranty cover?

Our Lifetime Warranty covers installation issues, stress cracks, leaks, loose moldings, and manufacturer defects. It gives you confidence knowing your auto glass is protected as long as you own your vehicle.

How long is the warranty valid?

Our warranty is valid for the lifetime of your vehicle ownership. It is non-transferable, meaning coverage remains with the original vehicle owner only.

Does the warranty cover chips spreading after repair?

Yes. If a repaired chip spreads into a crack despite our efforts, we will credit the cost of the repair toward a full windshield replacement with Easy Auto Glass.

What is not covered by the warranty?

Damage caused by vandalism, theft, accidents, extreme weather, or pre-existing rust and corrosion is not covered under the warranty. The coverage is limited to workmanship and manufacturer defects only.

Is the warranty nationwide?

Yes. Our warranty is honored nationwide, so you’re covered no matter where you drive in the United States. This provides peace of mind whether you’re local in Arizona or traveling across state lines.

What voids the warranty?

If another company performs any repair, replacement, or alteration on the covered glass before we have the opportunity to inspect and resolve the issue, the warranty becomes void.

How do I claim warranty service?

Simply contact Easy Auto Glass with your original invoice. We will schedule an appointment to inspect your vehicle and resolve the issue at no additional cost to you.

Does the warranty cover ADAS recalibration?

If your windshield replacement required ADAS calibration, workmanship related to that calibration is covered under our Lifetime Warranty. This ensures both your glass and safety systems are properly supported.

Mobile Services & Coverage Areas

Do you offer mobile service?

Yes. Easy Auto Glass provides mobile windshield repair and replacement at your home, workplace, or roadside location across Arizona. We make it convenient to get high-quality service wherever you are.

What areas do you serve?

We currently serve Phoenix , Avondale , Mesa , Chandler , Gilbert , Scottsdale and surrounding areas, with nationwide expansion coming soon.

Is there an extra cost for mobile service?

No. Mobile service is included at no additional charge when scheduled within our standard coverage areas. We believe convenience should never come with hidden fees.

Do you offer same-day service?

Yes. In most cases, we can provide same-day service depending on glass part availability and technician scheduling. Call 480-378-0230 to check availability in your area.

Do you offer after-hours or weekend service?

Yes. We offer extended hours, including evenings and weekends, to better serve busy schedules. Contact us to confirm availability.

Do you provide service outside Arizona?

We are currently headquartered in Arizona but expanding into new states soon. Our goal is to bring Easy Auto Glass quality nationwide.

Can mobile service handle ADAS calibration?

Depending on your vehicle, some calibrations can be performed with mobile equipment, while others require specialized in-shop tools. Our technicians will advise the best option for your specific car.

How do I schedule mobile service?

You can call 480-378-0230 or use our online quote form to book mobile service at a time and place convenient for you.

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