Easy Auto Glass Privacy Policy
At Easy Auto Glass, we value and respect your right to privacy. We know that when you provide us with your personal details, you are placing your trust in us to use that information responsibly. This Privacy Policy explains in detail how we collect, use, protect, and share your data when you visit our website, request a quote, or receive services from us.
Our commitment is simple: to be transparent, secure, and respectful of your privacy at every step. Whether you’re calling for a windshield replacement, submitting a quote request, or working with us through your insurance provider, you can be confident your information is handled with care.
1. Information We Collect
To provide exceptional auto glass services, we collect different types of information. This may include:
- Personal details such as your name, phone number, email address, and billing/shipping address.
- Vehicle information like your make, model, year, and Vehicle Identification Number (VIN) to ensure accurate service.
- Insurance details including your provider, policy number, and claim information if you choose to use insurance.
- Payment details processed securely through trusted payment providers.
- Website usage data like IP addresses, browser type, and pages visited for security and optimization purposes.
2. How We Use Your Information
The information we gather is used for legitimate business purposes, including but not limited to:
✔ Delivering Services: Scheduling appointments, providing accurate quotes, and performing repairs or replacements.
✔ Insurance Coordination: Working directly with your insurance provider to process claims quickly and accurately.
✔ Communication: Sending confirmations, updates, or reminders related to your appointments and inquiries.
✔ Safety & Compliance: Meeting legal obligations, preventing fraud, and maintaining accurate records.
3. Sharing Your Information
Easy Auto Glass does not sell or rent personal data. We only share it in specific cases where it’s necessary to complete a service or meet legal obligations:
- With insurance companies, if you authorize us to manage your claim.
- With secure payment processors, IT providers, or customer support systems.
- When required by law or to protect the safety of our customers and employees.
4. Data Security
Protecting your personal data is a top priority. We use encryption, secure servers, and restricted access measures to safeguard your information. While no system is 100% immune to breaches, we continually monitor and update our security practices to minimize risks.
5. Your Rights
You may have rights under state or federal law to:
- Request a copy of the personal data we hold about you.
- Request corrections if the information is inaccurate.
- Request deletion of your information in certain cases.
- Opt out of marketing communications at any time.
6. Retention of Data
We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes. After that period, your information will either be securely deleted or anonymized.
7. Cookies and Online Tracking
Our website uses cookies and similar technologies to improve your browsing experience. These tools help us measure performance, understand visitor behavior, and tailor our services to your needs. You may disable cookies through your browser, but certain website features may not function properly as a result.
8. Changes to This Policy
We may update this Privacy Policy to reflect new practices, technologies, or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will always reflect the most recent revision.
9. Contact Us
Questions or concerns? We’re here to help:
Easy Auto Glass
1607 N Dysart Rd, Avondale, AZ 85392
Phone: (480) 378-0230
Email: info@easyautoglass.com
Last Updated:
